UKGC

EveryMatrix “hopeful” of quick solution to UKGC suspension

EveryMatrix is hopeful that a UK Gambling Commission (UKGC) suspension of its B2C services will be lifted shortly after cooperating with the regulator throughout its licence review.

The company has published a statement addressing the ongoing UKGC investigation, which has led to a suspension of its B2C licences until it can demonstrate that it has taken steps to be fully compliant with its social responsibility obligations.

The UKGC enforced the ruling under the terms of Section 18.2 of the Gambling Act 2005, which allows it to suspend a licensee placed under review, if it suspects that the incumbent is no longer suitable to carry out its licensed responsibilities.

EveryMatrix has, therefore, been forced to suspend wagering provisions for its UK B2C white-label partners – Bookee, PWRbet, Fantasino, PlayFrank, SportingIndex.com, WestCasino.com, Dragonara Online, Jetbull and MrWin.com.

“EveryMatrix sees this license review as an opportunity to further strengthen its compliance processes and procedures,” it said. “The company is taking the UKGC’s concerns extremely seriously and has already taken swift and effective actions to address the Gambling Commission’s concerns sufficiently.”

EveryMatrix also used the statement to stress that the suspension is based on a general evaluation of EveryMatrix procedures rather than specific cases of player complaints.

Closing this statement, EveryMatrix underlined that it does not relate to any form of failed technical audit of its software, maintaining that the firm’s B2B licences “remain active, and the company continues to provide gambling software to UK licensed operators”.

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