Technology from Trustly means that Ingenico merchants can now get paid through a quick, seamless and secure online transfer directly from a customer’s bank account.
The new collaboration, announced earlier today, has seen Ingenico expand its range of online payment solutions and enhance its position in 26 European countries, with the online banking payment method from Trustly integrated into its payment platform.
The Group’s merchants will also receive real-time confirmation once the checkout process is complete, and benefit from Trustly’s unique refund functionality. This removes administrative complexity, while allowing consumers to get fast refunds, helping cut chargeback rates.
Nick Tubb, VP Commercial Affairs at Ingenico, commented: “Our relationship with Trustly represents a powerful opportunity for merchants using Ingenico’s platform, allowing ecommerce customers to make payments directly from their bank account, using the banking authentication they already know and trust.
“As Trustly covers more than 3,300+ banks across Europe, it also means we can significantly improve our merchant proposition, particularly in geographies where online banking is the preferred payment method, such as Sweden, Finland, the Netherlands, Poland and Germany. ”
Oscar Berglund, CEO of Trustly, added: “We’re delighted to partner with Ingenico. Thanks to the quality and international reach of their merchant offering, thousands of leading online merchants will now enjoy seamless access to Trustly’s online banking payments.
“Our technology will enable Ingenico’s merchants to offer consumers a user-friendly and simple online banking solution, removing common issues such as typographical errors in the account details, as well as under and over-payments that erode merchants’ margins and frustrate customers.”
According to Trustly, who this week appointed Sara Berg as its new COO, 93 per cent of European citizens use their bank accounts as their primary funding source.
Meanwhile, 44 per cent of all Europeans with access to a bank account regularly use internet banking – a figure that is rising significantly every year as digital innovation and access accelerates.