Tag Archives: UKGC

Supporting the UK’s National Gambling Treatment Service, GambleAware will form a ‘lived experience group’ to represent those affected by gambling-related harms and addiction. The group will provide real-life experiences on gambling-related risks, triggers, disorders and stigmas helping further develop the research of treatment support initiatives. GambleAware will form a core advisory group which will require participants to be abstinent from …

Lee Willows, Chief Executive of educational charity The Young Gamers and Gamblers Education Trust (YGAM), said that the education sector must be further engaged in the regulatory makeup of the gambling sector.  Willows made his statement reflecting on the significant events of last week, following three separate industry oversight reports being published by the Advisory Board for Safer Gambling (ABSG); …

Pre-empting regulatory and compliance changes enforced on its UK online gambling operations, GVC Holdings has restructured its customer service teams. The FTSE100 gambling group stated that it will undertake changes to its VIP schemes and customer engagement protocols in-line with the recommendations set out by the Betting and Gaming Council’s (BGC) new code-of-conduct. Concluding a series of ‘industry working groups’, …

Oliver Dowden, Secretary of State for Digital, Culture, Media and Sport (DCMS), has approved the re-election of Stephen Cohen as a Commissioner of the UK Gambling Commission (UKGC). This week, DCMS confirmed that Cohen’s tenure as UKGC commissioner would be extended for a further four years until November 2024.  Described as an expert in corporate finance, auditing and governance of …

The UK Gambling Commission (UKGC) has launched a consultation which will review the rules and procedures that are in place for licensed gambling operators when engaging with high-value customers (HVC) and VIP players.  In launching the review, the Commission said it recognised the exceptional commercial value that VIP customers hold for licensees and the ‘preferential service’ high-value customers receive from …