Tag Archives: self-exclusion

Select Committee hears of industry systems failing problem gamblers

Chaired by Lord Michael Grade of Yarmouth, on Tuesday 8 October the House of Lords’ Select Committee listened to the experiences of four gambling addicts, gathering further research on the Social and Economic Impact of the Gambling Industry’ on UK society. The victims` shared their experiences of engaging with gambling products and businesses, detailing personal insights on their ‘journeys towards …

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30,000 register with Swedish Spelpaus.se self-exclusion initiative

SafeEnt

Over 30,000 people have registered with the Swedish self-exclusion register, Spelpaus.se, as reported by the country’s national gambling regulator Spelinspektionen. Gambling operators within Sweden are obliged to integrate the Spelpaus.se service as part of their licence conditions, with those who fail to do so facing penalties and potentially having their licence revoked. Having been rolled out on 1 January, coinciding …

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David Clifton – Licensing expert – Crystal ball gazing for 2019

After a tumultuous 2018, what does 2019 hold in store for the UK sports betting sector? I have dusted down my crystal ball. It may be a bit cloudy in areas, with perhaps the odd crack beginning to show in parts, but here is my best bet on what the regulatory future may bring. On the plus side, I do …

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Paddy Power introduces new digital self-exclusion process

Paddy Power is aiming to strengthen its responsible gambling methods with the implementation of its new electronic self-exclusion process, which utilises an in-shop app for all of its UK-based shops. Replacing the old method of paper based method of self-exclusions, the new format, which is powered by the shop tablets, serves as a more efficient method in safeguarding vulnerable customers …

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Gambling Commission bares its teeth with £7.8 million fine over 888’s social responsibility flaws

888, one of Britain’s biggest online gambling firms, is to pay a record penalty package of over £7.8m as a result of what the Gambling Commission has described as ‘serious failings’ in its handling of vulnerable customers. The action follows the discovery of significant flaws in 888 UK Limited’s (888) social responsibility processes, which aim to protect consumers from gambling-related …

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Concerns arise for 888 operations as UKGC reviews firms self-exclusion provisions

FTSE-listed online gambling group 888 Holdings has informed the market and its investors that its UK operator licence is being reviewed by the UK Gambling Commission (UKGC) relating to the firm’s compliance provisions with regards to preventing problem gambling. The UKGC is set to evaluate whether 888 operates an effective self-exclusion process for its customers across its platforms.  Self-exclusion is the player protection …

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ICE 2016 – Responsible Gambling Focus

Clive Hawkswood of the Remote Gambling Association has insisted the gambling industry is on the right road with self-exclusion policy, and cited the complexity of the issue for those expecting a quick fix. This came in response to Wanda Goldwag, Chair and Independent Standards Commissioner of the Senet Group, claiming that we are a long way from establishing effective policy. Self-exclusion …

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Glasgow self-exclusion pilot adds independent bookmakers

The Glasgow pilot scheme which gives someone who may be developing a problem with their gambling a one-stop facility to exclude themselves from all betting shop operators across the City is expanding from today, to include more shops and more operators. Launched in July with 36 participating shops across the five major betting shop operators the scheme will be expanded …

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William Hill cites tax increases for £21m drop in profits

William Hill CEO James Henderson has described the past six months as a period of ‘significant regulatory and taxation change for the industry’ as the bookmaker reported a 30% drop in profits after tax to £69.5m. Despite group net revenue marginally growing, even against 2014 World Cup comparatives, operating profit dropped 12% to £155.7m for the first half. Group net …

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Ritz Casino wins £2m bounced cheque judgment

The billionaire gambler who bounced a cheque for £2m at London’s Ritz Casino has failed to defend himself successfully in court, despite claiming that the operator should not have served him in the first place as he had self-excluded himself from the casino. Safa Abdulla Al-Geabury wrote a cheque for £2m of roulette chips on February 19 2014, but when …

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