Technological developments are a core focus of any organisation amid a constant jockeying for position, with the possibilities offered by artificial intelligence currently capturing much attention. This formed a central focus at the recent SBC Summit Rio, where a quintet of experts delved into how the tech could shape the future of the industry, why such models can improve responsible …
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Uruguay has doubled down on its commitment to strengthening the country’s responsible gambling strategy, with policymakers in the capital of Montevideo signing a long-term agreement with the Faculty of Medicine at the University of the Republic. The municipality’s decision follows that of the national Directorate of State Casinos, which strengthened its efforts against gambling harm by teaming up with the …
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In a world where engagement, acquisition and retention have arguably been key topics of conversation for many years, the necessity of ensuring a safe environment for players is one that has eclipsed all of these to be placed front and centre of the industry’s attention. With the role of automation in player engagement previously examined by Flows, Sales Director Domenico …
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Monica Shafaq has been appointed CEO of Gordon Moody – a UK-based charity which provides support and treatment to those suffering from severe gambling harm. Following what the company described as an ‘extensive and thorough’ recruitment process conducted by its board of trustees over recent months, Shafaq will take over in January of next year. Bringing around 13 years of …
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GAMSTOP has reported a 12% year-on-year increase in sign-ups to its self-exclusion service, publishing its figures for the first half of 2023. The UK organisation revealed that around 48,000 consumers registered in the first six months of the year, barring themselves from all licensed online gambling sites. In March, GAMSTOP recorded its biggest month so far for sign-ups and a …
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Crucial Compliance has reaffirmed its commitment to “create a safer gambling environment for everyone” by opening a new office in the Isle of Man. The move is in response to the growing number of betting and gaming companies setting up shop on the island, many of whom are looking to strengthen their existing player protection offering. Paul Foster, Co-Founder of …
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With the online gambling industry continuing to grow rapidly, Paul Dent – Gambling Therapy Manager at Gordon Moody Association (GMA) – asks who should be responsible for safer gambling measures? Recent conferences have brought together regulators, operators and organisations representing those harmed by gambling, to share views on industry safeguards, duty of care, customer controls and protections . This shows …
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Writing a shared account for SBC News, Warren Russell from W2 and Crucial Compliance’s Paul Foster explain why the move towards tighter enforcement for global regulators leaves operators needing to strengthen their compliance efforts today. Global regulators continue to tighten regulations to ensure licence holders meet the highest possible safer gambling and AML standards. As part of these efforts, regulators …
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Spelinspektionen, the Swedish regulator, has launched a new campaign to raise further awareness of its Spelpaus.se self-exclusion scheme. The new campaign, which will run until mid-January, will consist of 13 different messages and will predominantly be shown via banners across a range of online platforms. Commenting on the campaign, Spelinspektionen’s Communications Manager Anders Sims said: “We are now following up …
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Compliance, regulations and responsible gambling have been three areas which have become a key focus for the gambling industry in recent years, as companies look to ensure that they are deploying the most effective player protection measures. SBC spoke with Andy Masters, the newly appointed Chief Operating Officer of Crucial Compliance, and Paul Foster, Managing Director, to discuss company expansions, …
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