Tag Archives: Raising Standards Conference

David Clifton – Licensing Expert – Remember this November as the month that changed gambling

November 2018 what a month! So let’s start with some good news – This year’s Responsible Gambling Week represented the biggest ever industry-wide campaign to promote responsible gambling. Involving every major operator in the UK and Ireland and supported by the two biggest gambling charities, it was rounded off with the encouraging news that, even before its official launch, 38,000 …

Read More »

Neil McArthur – ‘The race is on for the industry to know its customers’

Speaking at the UK Gambling Commission’s ‘Raising Standards Conference’  hosted at the ICC in Birmingham, UKGC Chief Executive Neil McArthur states that all industry stakeholders have to improve operational standards and cooperation in order to ‘know their customers better’. McArthur spoke to an audience of 170 executives from 100 gambling businesses, addressing public/political concerns during a disruptive year in which the …

Read More »

Commission chief warns industry to improve standards quickly

The Gambling Commission has again warned the industry that it needs to ‘accelerate the pace’ at which they are putting consumers at the heart of business decisions. Commission chief executive Sarah Harrison made the point during a speech to operators at the Commission’s first Raising Standards Conference in Birmingham, where the industry was challenged to become the most trusted gambling …

Read More »