Tag Archives: PT Entertainment

UK gambling regulatory developments during the last month or so have led many to query the reason behind the Gambling Commission’s decision to publish (on 12th May) additional customer interaction guidance for remote operators. What some have found puzzling is not only the range of topics covered in that additional guidance but also its prescriptive nature, particularly bearing in mind …

In a joint letter published by The UK Gambling Commission (UKGC) and the Competition and Markets Authority (CMA), it has been emphasised that gambling firms must place more focus upon commercial law and compliance. The letter follows the conclusion of a ‘joint programme’ between the UKGC and CMA, which investigated suspected breaches of consumer protection law in the remote gambling …

BGO Entertainment has agreed to change the way in which it offers bonus promotions, following a Competitions and Markets Authority (CMA) investigation. Relating to consumers who play “casino-like games online”, the adjustments give users the ability to access and release their own money. The study, carried out in conjunction with the Gambling Commission, aims to ensure that the £4.7bn online gambling …

The Competition and Markets Authority (CMA) has launched a further investigation into gambling firms withdrawal procedures. Detailing “enforcement action” being launched against a “number of online gambling firms,” concerns have been raised regarding unfair obstacles that may be placed in the way of people withdrawing their money, whether that be part of promotion or not. In its statement the CMA …

Operators will need to take ‘immediate steps’ to comply with consumer protection law or face enforcement action, after a joint investigation between the Competition and Markets Authority (CMA) and the Gambling Commission into bonus promotions. The CMA report states gambling firms must “stop unfair online promotions that trap players’ money,” with changes now having to be adopted across the sector. Three operators have …