Tag Archives: Neil McArthur

UKGC calls for final input on slot design

The UK Gambling Commission (UKGC) will close its public consultation on online slot design and in-game features today (3 September), concluding its gathering of opinions and insights on how to safeguard slot development and making games safer for the general public. This story featured in today’s SBC News 90. To view the latest round-up, watch today’s edition here. Marked as …

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UKGC launches fourth National Lottery licence competition

The UK Gambling Commission (UKGC) has this morning formally launched its competition to award the ‘fourth National Lottery operating licence‘. The current (third) GBP multi-billion contract serviced by Camelot Group will expire in 2023, as the UKGC and its advisory panel open its new concession to competitor proposals. Launching its competition, the UKGC underlined that it will award its licence …

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UKGC reviews VIP interaction with new consultation

The UK Gambling Commission (UKGC) has launched a consultation which will review the rules and procedures that are in place for licensed gambling operators when engaging with high-value customers (HVC) and VIP players.  In launching the review, the Commission said it recognised the exceptional commercial value that VIP customers hold for licensees and the ‘preferential service’ high-value customers receive from …

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Lords call for ban on sponsorship in wide ranging gambling report

A Lords report into gambling regulation has called for ‘urgent action’ to address harms caused by gambling.  House of Lords Gambling Select Committee’s report ‘Gambling Harm – Time for Action‘ has taken over a year to compile and the results do not make pretty reading for the industry, the regulator and the government. On its launch, Committee Chair Lord Grade …

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UKGC reaffirms commitment to making progress on tackling problem gambling

The UK Gambling Commission is considering ‘additional steps’ in protecting vulnerable gamblers, after the regulator was branded ‘toothless’ and in need of a ‘radical overhaul’. Issuing its response to a report published by the House of Commons Public Accounts Committee, the UKGC has reiterated its commitment to making ‘further and faster progress’ in tackling problem gambling. A spokesperson from the …

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UKGC forms ‘lived experience’ advisory group on gambling harms

The UK Gambling Commission (UKGC) has established an interim ‘Experts by Experience’ (EbE) group formed by individuals who have suffered a from a wide range of gambling harms and addictions. The group will broaden the UKGC’s advice, recommendations and evidence with regards to policy-making on reducing gambling harms, raising safer gambling standards and understanding gambling’s impact on society. The creation …

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VIP schemes to come under scrutiny in UKGC consultation

The UK Gambling Commission (UKGC) has launched a two-month consultation on proposed measures which would change the way that operators interact with high-value customers. The consultation will consider the seven propositions made by a working group led by the Betting and Gaming Council (BGC) and GVC, which aim to make gambling safer and reduce harm across the sector. It includes …

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UKGC publishes customer neglect findings of PTES

The UK Gambling Commission (UKGC) has published its investigation findings on defunct online betting group PT Entertainment Services (PTES), the operating company for winner.co.uk and Titanbet (titanbet.co.uk) A Playtech B2C subsidiary, PTES voluntarily surrendered the licences for its entire brand portfolio from the UK market during an investigation by the Commission on suspicion of systemic operating failures.  The UKGC began …

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Gambling Commission toughens lockdown guidance

The UK Gambling Commission (UKGC) has issued new guidance and measures which aim to further protect consumers during lockdown. The Commission said that tighter measures were needed, as new evidence revealed that certain gamblers may be at risk of greater harm during the lockdown period. Protecting the most vulnerable, the UKGC has made it clear that operators must carry out …

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UKGC enforces credit wagering ban as ‘technical focus’ continues

The UK Gambling Commission (UKGC) has maintained its 2020 regulatory agenda by implementing its outright ban on credit card wagering across all gambling verticals, enforced from Tuesday 14 April. The anticipated ban on all credit transactions was approved this January, marking the Commission’s first industry-wide regulatory enforcement for 2020 proceedings. In its January announcement, the Commission underlined that a blanket …

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