Tag Archives: Neil McArthur

BGC: Safer gambling values are important ‘all year round’

BGC: Safer gambling values are important ‘all year round’

As the industry marks the beginning of Safer Gambling Week, Michael Dugher, CEO of the Betting and Gaming Council (BGC), has reaffirmed his belief that the betting sector is committed to promoting social responsibility ‘not for one week but all year around’. The event, which is now in its fourth year, is integral in kick starting the national conversation on …

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Neil McArthur: Gambling Act reform will hold no grace period for inbound changes

Neil McArthur

Neil McArthur, Chief Executive of the UK Gambling Commission (UKGC), has stated that the government and its regulatory agencies will take every opportunity available ‘to make Great Britain the world leader for safer gambling’. Opening the ‘Raising Standards’ conference at London’s Southbank Centre on the eve of the industry’s ‘Safer Gambling Week’, McArthur addressed the relationship between licensees and the …

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David Clifton, Licensing Expert: Affordability takes centre stage

In the Gambling Commission’s March 2018 Online Gambling Review, published very shortly after Neil McArthur took over as its Chief Executive, the view was expressed that “overall, progress by the online industry to minimise harm has been significantly slower than we expected and required”. That set in motion a chain of events that has reached its zenith in the last …

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Neil McArthur: Operators must ensure highest standards during new lockdown

Neil McArthur

Neil McArthur, Chief Executive of the UK Gambling Commission (UKGC), has reiterated the government’s stance that licensed operators must ensure the highest operating standards and customer protections during the ongoing November lockdown.  McArthur issued a personal statement to betting leadership as the UK entered its second national lockdown last week, underlining that the highest expectations had been placed on online …

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Nigel Huddleston and Neil McArthur back Safer Gambling Week 2020

Nigel Huddleston MP, Minister for Sport, Tourism and Heritage, and UK Gambling Commission Chief Executive, Neil McArthur, have committed to raising awareness of responsible gambling by backing this year’s Safer Gambling Week. Taking place from 19 -25 November, Safer Gambling Week 2020 is led by the Betting and Gaming Council (BGC), The Bingo Association (BA) and the British Amusement Catering …

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UKGC releases first National Strategic Assessment

The UK Gambling Commission (UKGC) has published its first ever National Strategic Assessment, which will assess the ‘issues and the risks gambling presents to consumers and the public’. The assessment document will outline the UKGC’s priority actions in mitigating the risks associated with gambling, in addition to highlighting a number of areas where significant progress is already made to make …

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UKGC begins recruitment for advisors by forming ‘lived experience advisory’ unit

Neil McArthur

The UK Gambling Commission (UKGC) has alerted its network of partners that it seeks to recruit ‘12 lived experience advisors’, helping its research unit gain a deeper understanding of the social intricacies of gambling addiction.    The roles have been promoted on the UKGC’s job board, with the advisors forming a critical component of the Commission’s ongoing ‘Lived Experience Advisory Group’ …

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UKGC: Pent-up sports demand slows in August 

The UK Gambling Commission (UKGC) has published a further ‘market update’ tracking how COVID-19 has impacted gambling behaviours and participation across the UK.  Since March, the Commission has gathered data from licensed betting operators (retail and online) representing 80% of the UK gambling’s regulated marketplace. The UKGC has maintained that its market updates reflect how ‘gambling behaviours evolve as the …

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David Clifton, Licensing Expert: Tight deadline to comply with new High Value Customer requirements

Let’s start with some context… It is more than six years now since the Gambling Commission flagged up concerns about the insulation of high-value “VIP customers” from the social responsibility obligations and practices applying elsewhere in gambling operators’ businesses. This was accompanied by a series of regulatory failings where operators had appeared reluctant to interact with commercially valuable customers on …

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Neil McArthur: Finance industry has a key role to play in player protection

Neil McArthur, the chief executive of the UK Gambling Commission (UKGC), has urged the UK finance industry to join a ‘multi-sector collaborative approach’ to tackle gambling-related harms, stating that ‘there is always more that can be done’ to protect vulnerable customers. Building on the previous efforts to ban gambling with credit cards, the UKGC CEO addressed the ‘important role’ that …

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