Tag Archives: Neil McArthur

BBC Panorama reports rise in complaints to UK bookmakers

According to a BBC Panorama documentary due to air tonight, UK Gambling Commission statistics have reported a 5,000 per cent rise in the number of complaints made about UK bookmakers over the last five years.  The Panorama investigation, Addicted to Gambling, will be hosted by Bronagh Munro, and will be broadcast at 8.30pm on BBC1 on Monday. The UKGC figures …

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Enforcement Report details UKGC concerns for consumer protection

The UK Gambling Commission (UKGC) has published its second annual ‘Enforcement Report’, providing a detailed overview of the work and progress the Commission has made on its regulatory agenda and industry directives. The report updates industry stakeholders on the seven key disciplines central to UK gambling policy and standards – safer gambling, AML, marketing/advertising, illegal activities, affordability, consumer protection and compliance. …

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UKGC launches new National Strategy across Wales

The UK Gambling Commission (UKGC) has launched its new three-year National Strategy to Reduce Gambling Harms for the Welsh public which is hoped to have a ‘lasting impact’ on reducing gambling harms. The strategy will help support Welsh health bodies, charities, regulators and businesses in a collaborative project to help reduce gambling-related harms. Neil McArthur, chief executive of the Gambling …

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Retail remains largest sales channel for Camelot as sales jump 3.7%

Despite reporting significant growth in its digital operations, retail continues to be the largest sales channel for the UK National Lottery, with 75 per cent of sales coming via the in-store terminals. With over £5,373.3m of sales generated by the retail kiosks, retail has been a driving force for the continued success of Camelot – the UK National Lottery operator …

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David Clifton: Licensing Expert – UK stakeholders point towards ‘Safety First’ approach on player protections

Last week, I chaired an excellent gambling conference on the subject of “Player Protection”. The event was attended by a broad cross-section of stakeholders – licensed B2C operators (both land-based and remote and from different sectors of the industry), B2B gambling software and age/identity verification providers, gambling industry lawyers and consultants, gambling-related harm treatment providers, experts in gambling blocking and …

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Tom Watson demands thorough review into online casino licence holders

The UK Labour Party has emphasised that online casinos which received licences after 2014 should have to reapply for operating licences after it was found by the UK Gambling Commission (UKGC) that over one third of operators were asked to improve their standards. The party’s deputy leader, Tom Watson, has penned a letter to both the UKGC CEO Neil McArthur and Jeremy …

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UKGC sets out key focus areas in 2019-20 strategy

The UK Gambling Commission (UKGC) has set out its key areas of focus for the next 12 months as part of its 2019-20 Business Plan, detailing the ways it plans to protect customers, prevent harm, raise industry standards and improving regulation. As the regulator moves into the second year of its 2018-2021 strategy, the UKGC intends to “secure a more …

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Neil McArthur – UKGC backs Leeds Clinic to develop stronger community networks

Neil McArthur, Chief Executive of the UK Gambling Commission (UKGC) has visited the site of the commissioned ‘Leeds Gambling Support Clinic’, which is due to open this summer. Backed by the NHS Foundation and GamCare with a budget of £1 million per year, the clinic will be the first dedicated problem gambling support centre outside of London. In its mandate the …

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RGSB begins new era as ‘Advisory Board for Safer Gambling – ABSG’

The Responsible Gambling Strategy Board (RGSB), the policy and standards advisory unit for the UK Gambling Commission (UKGC), has rebranded as the Advisory Board for Safer Gambling – ABSG to reflect its deeper focus on safer gambling initiatives and protections. The independent advisory undertakes its rebrand as Dr Anna van der Gaag CBE begins her tenure as new chair, replacing long-term …

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Neil McArthur: UKGC expects highest standards post FOBTs

From today (Monday 1 April), UK gambling will enforce its £2 stake limit on Fixed Odds Betting Terminals (FOBTs – B2 Machines). Neil McArthur, Chief Executive of the UK Gambling Commission (UKGC), has written to betting leadership, reminding all stakeholders of their responsibilities in ensuring consumers are protected. The UKGC Chief Executive, warns leadership that safer gambling enforcement will be …

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