Tag Archives: Managed Services

“Important milestone”: SOFTSWISS passes 1,000 employees

employees

There are now more than 1,000 employees at SOFTSWISS, with the company more than doubling its pool of staff from 500 in January. At the moment, about 80% of all employees are from Belarus, but the company is actively recruiting professionals from other regions and encouraging diversity. After Minsk in Belarus, the next most represented countries are Russia and Ukraine, …

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EveryMatrix debuts Managed Services unit

EveryMatrix debuts Managed Services unit

EveryMatrix has launched its Managed Services unit, which aims to provide extensive support to its network of igaming operators. Led by Tom Dyson, the Managed Service Unit will advise on areas such as marketing, affiliation, CRM & VIP, product management, payments and fraud, bonus abuse monitoring and customer support. Dyson remarked: “Marketing is among the largest costs for an iGaming …

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SOFTSWISS Anti-fraud Team collects ICA Certification

ICA

The Managed Services Anti-Fraud team at SOFTSWISS has obtained the International Compliance Association (ICA) certification for Know Your Customer (KYC) and Customer Due Diligence (CDD). The certification, said SOFTSWISS, will help it to increase the level of support it provides for its partners by building up expertise in the field of KYC procedures and applying the acquired knowledge in practice.  …

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SBTech’s Ron Zlluf – Using Managed Services to optimise resources and revenues

Managed Services

SBTech has rolled out Managed Services, a complete solution for sports betting and casino operators. Working with this new suite of services, operators can benefit from the implementation of acquisition strategies, CRM and retention methods, as well as fraud and risk control, multilingual customer support and localised payment methods. The solution also covers product and content management alongside BI, reporting and …

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Maximising ROI: SBTech launches new Managed Services package

Managed Services

SBTech has leveraged its position as a first mover in European territories by launching a new Managed Services package to deliver maximum ROI for its operators. Complementing its existing portfolio, which includes the Chameleon360 player management platform, sportsbook and in-play products, along with its retail and omni-channel offerings, Managed Services will provide SBTech partners with a wide range of additional …

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