Tag Archives: gamcare

BGC introduces ‘cooling-off’ measures to UK betting shops

In a bid to support its ongoing commitment to responsible gambling, the newly-formed Betting and Gaming Council has developed a new ‘cooling-off’ feature for gaming terminals, which is due to be introduced across UK betting shops. The Anonymous Player Awareness System (APAS), which has been developed over the last two years, has been designed to identify signs of  potentially harmful gambling behaviour. The …

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Safer Gambling Forum: Building relationships to more effectively tackle problem gambling

At the inaugural SBC Safer Gambling Forum, which took place at the CasinoBeats Summit in September, industry leaders came together to discuss some of the most pressing responsible gambling topics at the minute. During Responsible Gambling Week (RGWeek 2019), which runs until 13 November, SBC will look at some of the topics addressed during the forum, and what measures the …

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UK betting commits to new ‘five core’ safer gambling measures

Chief Executives from a number of UK betting companies have signed up to a new package of safer gambling commitments, which will place a focus on mitigating the associated risks of gambling.  The CEOs from Aspers, bet365, Caesars, Flutter Entertainment, Genting, GVC Holdings, Playtech, Rank Group, Sky Betting & Gaming and William Hill have all committed to the new set …

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GamCare & YGAM to offer free workshops for RGWeek

UK problem-gambling treatment and support charities GamCare and the Young Gamblers Education Trust – YGAM will offer free training and educational workshops, as a key directive of the IGRG’s third ‘Responsible Gambling Week’ (RGWeek7-13 November). Both organisations have developed comprehensive training programmes supporting all-levels of industry management and wider community stakeholders – ‘tailored to provide guidance on how to start conversations …

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NatWest launches GamCare ‘walk-in consultation’ pilot scheme

UK retail bank NatWest in collaboration with GamCare is set to trial a ‘ground-breaking’ pilot scheme offering counselling sessions to vulnerable/addicted customers inside its high-street branches. NatWest is set to launch the GamCare pilot scheme across 13 branches based in London, the South East and Midlands of England. The bank’s chosen outlets will allow any person to walk-in and book …

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IGRG to promote ‘open and inclusive conversation’ during Responsible Gambling Week 2019

The Industry Group For Responsible Gambling (IGRG) has outlined plans to bring the UK and Irish gambling industries together as part of this year’s Responsible Gambling Week 2019. The aim of the campaign, which will take place from November 7 – November 13, is to promote an industry-wide conversation regarding safer gambling methods, as well as the promotion of tools, …

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October sees GamCare Helpline become a 24hr service

UK problem gambling support and treatment charity GamCare has reminded its betting industry and national health stakeholders that from 1 October 2019, the ‘National Gambling Helpline’ will be run as a 24-hour service. The National Gambling Helpline (0808 8020 133) updates its operating schedule of 8am-to-midnight, transforming into a ‘UK Helplines’ accredited 24-hour support structure open every day of the year. …

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GambleAware & NHS open Leeds support & treatment clinic

Today NHS England and GambleAware significantly expand UK problem gambling support networks, opening the ‘NHS Northern Gambling Service’ facility in Leeds. A key 2019 UK health directive, the problem-gambling support, treatment and research clinic will be run by Leeds and York Partnership NHS Foundation Trust (LYPFT) working in partnership with GamCare networks. The Leeds clinic is the first gambling-support centre to …

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Genting unveils revamped GentingBet site

Leisure and entertainment operator Genting has confirmed that it will be consolidating its digital product offering as part of a revamp of its GentingBet site. As part of the revamp, Genting will be rebranding its online casino, live casino and sportsbook offering across its mobile and desktop platforms, and is hoped to deliver an enhanced range of tools, games and …

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Jeremy Taylor on Genting’s industry-leading approach to safer gambling

Jeremy Taylor, the Managing Director of Genting’s interactive division, tells SBC about the company’s approach to safer gambling, how it became the first operator to achieve GamCare’s Safer Gambling Standard – Advanced Level 3, and why the industry should work together on the issue. Genting will also be sharing insights on its commitment to creating a safe environment for players …

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