Tag Archives: Clifton Davies Consultancy

David Clifton: Licensing Expert – Spotlight on upcoming customer interaction changes

SBC News David Clifton: Licensing Expert – Spotlight on upcoming customer interaction changes

The UK Gambling Commission has recently announced forthcoming changes to its Licence Conditions and Codes of Practice (“LCCP”) intended to: raise standards for alternative dispute resolution – coming into force on 31 October 2019, strengthen requirements on how licensees identify and interact with customers who may be at risk of or experiencing gambling harms – also coming into force on 31 October 2019 …

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David Clifton: Licensing Expert – Question Time… A review of the UKGC’s second ‘Enforcement Report’

SBC News David Clifton: Licensing Expert - Question Time… A review of the UKGC’s second ‘Enforcement Report’

I have lost count of the number of times over the last year that I have urged clients, potential clients, conference audiences (and, quite frankly, anyone else involved in the UK gambling industry who is prepared to listen) to read the Gambling Commission’s first-ever Enforcement Report, published back in June 2018. I’ve told them that it is essential reading material …

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David Clifton: Licensing Expert – UK stakeholders point towards ‘Safety First’ approach on player protections

SBC News David Clifton: Licensing Expert – UK stakeholders point towards 'Safety First' approach on player protections

Last week, I chaired an excellent gambling conference on the subject of “Player Protection”. The event was attended by a broad cross-section of stakeholders – licensed B2C operators (both land-based and remote and from different sectors of the industry), B2B gambling software and age/identity verification providers, gambling industry lawyers and consultants, gambling-related harm treatment providers, experts in gambling blocking and …

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David Clifton: Licensing Expert – Operator closures raise questions on voiding bets

SBC News David Clifton: Licensing Expert – Operator closures raise questions on voiding bets

The last month has witnessed the cessation of trading in the UK of two licensed betting operators, BetBright and 188BET, prompting questions that go to the heart of both (a) the contract between bookmaker and customer and (b) the role of the Gambling Commission, as regulator, when a bookmaker decides to void unsettled bets, resulting in a mass of complaints …

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David Clifton: Licensing Expert – Pondering some opposites on either side of the pond

SBC News David Clifton: Licensing Expert - Pondering some opposites on either side of the pond

News from either side of the Atlantic Ocean within the last month shows a yawning gap between the UK on the one hand and the U.S. on the other, not only in terms of social responsibility and player protection requirements but also in relation to attitudes towards gambling generally. I am not for one moment suggesting that responsible gambling is not a matter of …

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David Clifton – Licensing expert: Could affordability checks follow age & identity verification changes?

SBC News David Clifton – Licensing expert: Could affordability checks follow age & identity verification changes?

SBC News has already reported on last week’s Gambling Commission “consultation response” confirming the forthcoming LCCP changes on age and identity verification for remote gambling. In adding my own take on those changes, I also include a comment below on another highly relevant matter flowing from this latest emanation from the UK’s gambling regulator, namely its encouragement to remote gambling …

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David Clifton – Licensing Expert – Remember this November as the month that changed gambling

SBC News David Clifton – Licensing Expert - Remember this November as the month that changed gambling

November 2018 what a month! So let’s start with some good news – This year’s Responsible Gambling Week represented the biggest ever industry-wide campaign to promote responsible gambling. Involving every major operator in the UK and Ireland and supported by the two biggest gambling charities, it was rounded off with the encouraging news that, even before its official launch, 38,000 …

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David Clifton: Licensing Expert – Time to start a constructive gambling marketing & advertising debate?

SBC News David Clifton: Licensing Expert – Time to start a constructive gambling marketing & advertising debate?

The UK Gambling Commission’s Programme Director for Consumer Protection & Empowerment, Ian Angus, has recently made a speech in which he called for “a proper and constructive debate about gambling marketing and advertising, including sponsorship arrangements in sport”. His speech included the following stark message to holders of operating licences granted by the Commission: “My advice to you is this: a storm is gathering, …

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