December 4, 2020
Malta-based IT services and enterprise solutions provider BMIT Technologies has acquired a stake in AI automation studio EBO Ltd (EBO.ai) to accelerate the development of its igaming centric business support technologies. BMIT maintains a prior working relationship with EBO, which led the development of AI functionalities for BMIT’s ‘CX Virtual Agent’, the firm’s new automated customer service support solution launched …
Read More »June 16, 2020
SBC Webinars continues its June schedule with BMIT Technologies presenting ‘Scaling-up Customer Service Through AI’ on Wednesday 24 June (15:00 hrs CET). Industry leadership faces critical questions on how to best align customer service teams as enhanced compliance and KYC demands across all markets increase costs and stretch vital resources. Furthermore, faced with stringent requirements evaluating and on-boarding customers, how can …
Read More »June 4, 2020
BMIT Technologies, a provider of customer support solutions, has announced the launch of its AI-powered ‘CX Virtual Agent’, providing customer-centric teams optimal support amid a tougher industry backdrop. Co-developed with engineering studio EBO.ai, the CX Virtual Agent is an industry-tailored customer service tool designed to automate key operational functions reducing operator resources and burdens on workforce. In its product breakdown, …
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