Tag Archives: BGC

England’s casinos to reopen on 1 August

The government has this morning confirmed that casinos in England will be allowed to reopen on 1 August, adhering to strict rules on social distancing and public safety. Casinos in Wales and Scotland will have to wait for their own reopening dates to be confirmed. In a move that has been highly praised by the Betting and Gaming Council (BGC), which has …

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BGC praises Kenneth Alexander for driving critical change

Michael Dugher, Chief Executive of the Betting and Gaming Council (BGC), has praised the work of outgoing GVC Holdings Group CEO Kenneth Alexander and his contribution to improving industry standards and driving change through greater responsibility. Yesterday, GVC announced that Alexander had chosen to end his 13-year leadership tenure, and confirmed that the executive would be replaced by COO Shay …

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BGC highlights UK casinos ‘community response’ under lockdown orders

The Betting and Gaming Council (BGC) continues to pressure the government on delivering clarity to the UK casino sector and its workforce, following the disappointing news that casino venues will not be allowed to reopen this July. Branded in the same category as nightclubs, England’s casino venues were told to remain in lockdown, and given no indication as to their …

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Scottish government lifts shop restrictions on bookmakers

There was relief for Scotland’s 900 betting shops after the Scottish government confirmed that it will revoke its in-store restrictions, which have caused havoc on reopening arrangements. Scottish bookmakers were allowed to re-open their businesses on 29 June, beginning their recovery from lockdown. However, last-minute orders by the SNP forced shops to remove in-store seating, as well as turn-off machines …

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Government denies casinos a July reopening

Casino venues remain in the lurch with regards to their future schedules, as the government denies them a July reopening. Yesterday afternoon, DCMS Culture Secretary Oliver Dowden announced the government’s latest easing orders for leisure and hospitality businesses – a ‘significant lifting of lockdown restrictions for arts, entertainment and sport’. From this Saturday (11 July), England’s outdoor pools, sports pitches …

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GVC restructures customer care teams in line with BGC code 

Pre-empting regulatory and compliance changes enforced on its UK online gambling operations, GVC Holdings has restructured its customer service teams. The FTSE100 gambling group stated that it will undertake changes to its VIP schemes and customer engagement protocols in-line with the recommendations set out by the Betting and Gaming Council’s (BGC) new code-of-conduct. Concluding a series of ‘industry working groups’, …

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BGC: Treasury must face economic realities and allow casinos to reopen  

As UK businesses wait for Chancellor Rishi Sunak to issue his ‘summer statement’ tomorrow, the Betting and Gaming Council (BGC) has continued to pressure the government to reopen casinos this July. Branded as a ‘critical mini-budget’, Sunak’s statement will underline vital business grants, industry subsidies and workforce schemes to help boost the UK’s economic recovery from COVID-19’s aftershocks. Writing to …

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BGC: SNP must ease draconian orders or lose 4,500 jobs

The Betting and Gaming Council (BGC) has demanded that the Scottish Government lift ‘draconian restrictions’ that are wrecking the viability of Scottish bookmakers making a business comeback from lockdown. Closed since mid-March, Scotland’s 900 betting shops were allowed to reopen on Monday 29 June. However, Scottish National Party (SNP) ministers applied last-minute requirements demanding betting shops remove chairs and switch …

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UKGC reviews VIP interaction with new consultation

consultation

The UK Gambling Commission (UKGC) has launched a consultation which will review the rules and procedures that are in place for licensed gambling operators when engaging with high-value customers (HVC) and VIP players.  In launching the review, the Commission said it recognised the exceptional commercial value that VIP customers hold for licensees and the ‘preferential service’ high-value customers receive from …

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Lords call for ban on sponsorship in wide ranging gambling report

A Lords report into gambling regulation has called for ‘urgent action’ to address harms caused by gambling.  House of Lords Gambling Select Committee’s report ‘Gambling Harm – Time for Action‘ has taken over a year to compile and the results do not make pretty reading for the industry, the regulator and the government. On its launch, Committee Chair Lord Grade …

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