Why reliability of service is an integral part of TVBET’s strategy

The golden rule for successful brand development is keeping up with the times and staying ahead of the competition. That’s according to TVBET, whose representatives have written for SBC News about reliability of service and why key to its success is the combo of game mechanics and creating a “sensed-presence effect” for players.

It is hard to imagine the future of online gambling, projected to touch the $87.75 billion mark by 2024, without the implementation of the latest technologies. To reach success in this industry, operators need to be aware of the newest trends and monitor the market in search of alternative products to boost the gamers’ engagement.

The key to the live-games success is a combo of captivating mechanics and interaction between player and dealer that creates a desirable sensed-presence effect.

Live-dealer games take alternative betting to the new level because they are not dependent on externalities and offer an impressive variety of betting options for any taste. However, it is not enough to provide a great product. What’s even more important is to focus on your clients’ needs instead of your personal benefits. Reliability of service is the key.

The strategy set out by TVBET is proven to boost efficiency and increase gross gaming revenues (GGR) in just a few months. It’s for this reason that over 130 partners globally have integrated our games, including a surge on the European side in recent months.

One such example is Digitain, whose Head of External Communication Samvel Mkrtumyan shared his experience of working with TVBET.

“We have been content partners with the TVBET team for some time now – and we are extremely happy with how the relationship has evolved,” he said. “Their products are delivered to a high technical and customer engagement standard – streaming quality is consistently very good and the games themselves are very popular with our partners.

“TVBET have worked hard to deliver great customer experience and exciting live gaming opportunities in a highly professional way. Their level of client support is also first class – something our own network of partners have appreciated too.”

A year ago we told CasinoBeats that, on average, the launch of TVBET games combined with marketing support had helped its partners to record a 56% increase in bets taken after one month, climbing to 200-300% after three months. 

These numbers have continued to climb as the igaming sector benefited, in relative terms, from the sports shutdown and associated shift to other forms of gambling. Even when all global sports events were put on hold, TVBET’s partners kept receiving a full suite of services and managed to increase their profit.

A reliable revenue stream is one thing, and providing a range of products equipped with such a diversity of betting options (parlays, in-play odds, bets on future events, etc.) will always appeal to punters, but we are striving to stand out for our client cooperation.

Customer support is extremely important between a provider and operator. TVBET maintains continuous communication and offers qualitative marketing support at no additional cost. Our support strategy involves helping partners boost the popularity of the games on their websites by means of in-depth analysis and expert assistance at all stages.

Our clients also know that we only use certified equipment to provide bettors with 100% honest results – delivered in real time through game rounds lasting just a few minutes so players never get bored. 

TVBET live games are certified by Gaming Laboratories International (GLI) to guarantee reputable gaming. And to counter an industry myth, almost 50% of our products are unique to TVBET, with another soon to come in the form of FruitRace. 

The iGaming industry continues to develop at lightning speed, and it is impossible to stay on top if you ignore the latest technologies. For operators, cooperation with reputable providers that put the quality of their products and services first should become a number one priority. It is why, we believe, live-dealer games from TVBET will never lose their popularity.

Check Also


Zohrab Karapetyan: How Digitain is supporting sportsbook partners for Tokyo 2020

From skateboarding to surfing, Digitain has ramped up the number of Olympic sports it is …

Relax Gaming’s Money Train 2 wins Slot of the Year at CasinoBeats Game Developer Awards

Relax Gaming’s ‘Money Train 2’ was named Slot of the Year 2021 at the inaugural  …

BetGames.TV elevates player experience by revamping lotto portfolio

BetGames.TV has relaunched its portfolio of signature lottery products, which the live dealer and betting …