SBC News Voice of the Sports Betting Industry
bet365 has confirmed the closure of its long-running telephone betting (telebetting) operations, stating that demand for the service had declined to minimum rendering it obsolete.
The Coates family-owned betting business has operated a telebetting service since the company’s foundation in 2000 in Stoke-on-Trent, Staffordshire.
This week, bet365 confirmed that it had shut down its 0871 218 4131 telebetting number, revealing that it could no longer justify staffing levels for the service.
The betting group detailed that all telebetting staff had been relocated to new positions elsewhere within the company.
Meanwhile, telebetting punters have be asked to contact bet365 customer service teams to help transfer their accounts to the firm’s flagship online betting services.
The closure of bet365’s legacy wagering service sees a further tier-1 bookmaker terminate its telebetting presence – a service popular with punters during 80s and 90s.
Today, telebetting remains the domain of smaller independent bookmakers, with Ladbrokes and Coral as the only highstreet bookmakers retaining the service which is currently in hiatus due to lockdown orders.
