Player Protection

Kindred Group Plc cites that improved customer interventions have led to a ‘slight decrease’ in revenue share generated from harmful gambling, recorded during the close of 2023. The Stockholm-listed gambling group continues to report on responsible gambling metrics and customer interventions on a quarterly basis as part of its ‘Journey towards Zero’- a social responsibility initiative launched in February 2021.  …

A review by GambleAware has shed more light on the success of the residential rehabilitation programme for gambling harm victims.  The initiative was first launched back in 2021 when GambleAware commissioned Adferiad Recovery and Gordon Moody – charities that facilitate addiction rehabilitation – to lead a service that is tailored for people with severe gambling issues and those suffering from …

GambleAware has revealed that some members of the LGBTQ+ community may be at a higher risk of gambling harm. The newly published scoping study – ‘LGBTQ+ People and Gambling Harms: A Scoping Review’ – was commissioned to build an understanding of the lived experience of gambling harm amongst the LGBTQ+ community in Great Britain. Researchers from the University of Brighton …

The Autorité Nationale des Jeux (ANJ), France’s gambling authority has updated its framework related to how operators should protect minors and players at risk of excessive or pathological gambling. The French gambling regulator said the framework was set up to implement a sustainable and recreational business model among land-based and online operators in the country and while new studies set …

France’s gambling regulator Autorité Nationale des Jeux (ANJ) has placed reducing excessive gambling and the protection of minors at the heart of its 2024-26 strategic plan and has called on all economic and institutional stakeholders to work alongside it to reach those targets. ANJ’s plan marks the end of its first cycle of regulation since it succeeded ARJEL as industry …

A public statement by the Dutch Gaming Authority Kansspelautoriteit (KSA) has revealed that the regulator has renewed its collaborative project with the Netherlands Authority for Consumers and Markets (ACM).  Both organisations exhibit shared values and responsibilities towards consumer protection, and it is understood that the renewed cooperation agreement will increase their mutual efficiency to strengthen the Dutch market in the …

Kindred has donated its branding space on Middlesbrough FC’s first team shirts to the MFC Foundation logo for this weekend’s match against Rotherham. As the Championship club’s principal sponsor, Kindred supports the move as part of the club’s ‘Foundation Weekend’ in removing its Unibet branding for the cause. The initiative aims to highlight the Foundation’s ‘life-changing work’ for participants of …

Spillemyndigheden, Denmark’s Gambling Authority, published its ‘Game Consumption Report’ stating that land-based gaming venues experienced a decline in bets volume towards the end of 2023.  Data highlighted by the paper reports that land-based betting activity for November dropped to 15.5% from the 27.27% in October.  Overall, the market’s entire gross gaming revenue (GGR) from sports betting in October fell from …

Uruguay has doubled down on its commitment to strengthening the country’s responsible gambling strategy, with policymakers in the capital of Montevideo signing a long-term agreement with the Faculty of Medicine at the University of the Republic.  The municipality’s decision follows that of the national Directorate of State Casinos, which strengthened its efforts against gambling harm by teaming up with the …