Player Protection

News on the industry’s social responsibility resources

KSA reveals agencies to manage Dutch problem gambling care duties

KSA, Netherlands/Dutch gambling authority

Dutch gambling regulatory body Kansspelautoriteit (KSA) has appointed the three bodies which will operate its gambling harm prevention and addiction support services across the Netherlands under the mandate of the ‘Remote Gambling Act’ (KOA Act).  With the KOA Act set to launch its licensing window on 1 April, KSA reveals its partner organisations responsible for operating gambling treatment support services …

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GambleAware refreshes ‘Tap Out’ to cut out impulsive behaviours 

SBC News GambleAware refreshes ‘Tap Out’ to cut out impulsive behaviours 

GambleAware has launched the second edition of its ‘Tap Out’ safer gambling campaign, urging audiences to pause and reconsider their gambling habits. Since Q3 2020, Tap Out has served as GambleAware’s flagship nationwide campaign, warning the public of impulsive behaviours associated with online gambling.  As part of its wider ‘Bet Regret’ campaign, GambleAware cites that the first burst of Tap …

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Entain makes first wave of ‘Pitching In’ community fund football grants  

SBC News Entain makes first wave of ‘Pitching In’ community fund football grants  

Entain Plc has announced the first clubs to secure vital COVID grants through its ‘Pitching In’ grassroots scheme in partnership with the three Trident Leagues  – The Isthmian, Northern Premier and Southern League. The Pitching In programme was formed last December as a social directive of Entain’s new corporate charter, with the FTSE100 betting group establishing its new ‘Trident Community …

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GamCare launches new code of conduct on safer gambling messaging

SBC News GamCare launches new code of conduct on safer gambling messaging

GamCare has launched a new ‘code of conduct’ for UK licensed operators, co-developed in consultation with industry trade body the Betting and Gambling Council (BGC). The new code has been established to ensure that licensed gambling businesses provide transparent information on safer gambling tools and support services to their customers visible across their active brand portfolios. The safer gambling directive …

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YGAM claims four national awards for education programmes

SBC News YGAM claims four national awards for education programmes

The Young Gamers & Gamblers Education Trust (YGAM) has been recognised for its national education campaigns on gambling-related harm with four awards. Of particular significance was YGAM’s Young People’s Gambling Harm Prevention Programme, which provided training and resources to teachers and youth workers, delivered in collaboration with GamCare and with support from the Betting and Gaming Council (BGC). The charity …

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Entain embraces sustainable energy with carbon-neutral pledge

SBC News Entain embraces sustainable energy with carbon-neutral pledge

Entain, the holding company behind Ladbrokes and Coral, has announced a new commitment to sustainable energy, pledging to become completely carbon neutral by no later than 2025. The operator will reduce and offset emissions within its own operations, in addition to cooperating with suppliers to decarbonise its supply chain. The group currently maintains a 24,000-strong workforce spread across 4,5000 retail …

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Safer gambling trio launch #TalkBanStop campaign

SBC News Safer gambling trio launch #TalkBanStop campaign

GamCare, GamBan and GAMSTOP have teamed up to launch new campaign #TalkBanStop, promoting their tools and services to the UK general public. The campaign, which will be launched this spring, aims to encourage the UK public to make the most of free tools to control their gambling spend and utilise support services to seek professional advice about gambling concerns. Promoting …

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UKGC deepens Lived Experience Panel’s policy feedback role 

Neil McArthur

The UK Gambling Commission (UKGC) has cited a successful first meeting of its Lived Experience Advisory Panel, which will maintain a prominent role in how the Commission reshapes its public policies.  This week, panel members held their first meetings with the Commission’s Experts by Experience Group, providing first-hand accounts of lived consequences of gambling harms and addiction. Established as a …

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Casumo strengthens responsible gaming capacity via beBettor partnership

SBC News Casumo strengthens responsible gaming capacity via beBettor partnership

Online casino operator Casumo has enhanced its responsible gaming framework via a multi-year partnership with technology and data science company beBettor. By integrating beBettor’s Affordability API into its platform, Casumo will be better equipped to gauge the initial affordability of its UK customers and construct automated decisioning for personalised interactions with players. In addition, beBettor will also provide Casumo with …

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BGC pledges to maintain safer gambling momentum

BGC pledges to maintain safer gambling momentum. Michael Dugher.

Following the publication of a UK Gambling Commission (UKGC) report into gambling participation and problem gambling prevalence, the Betting and Gaming Council (BGC) has pledged to “keep up the momentum” in its quest to raise standards across the industry.  Data from the UKGC showed that problem gambling rates across the UK had dropped from 0.6% to 0.3% over 2020, however …

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