Player Protection

News on the industry’s social responsibility resources

GamCare appoints Margot Daly as lead Trustee  

SBC News GamCare appoints Margot Daly as lead Trustee  

GamCare has moved to restructure its Board of Trustees following the decision by Sir Ian Prosser to end his six-year tenure as Chair of the problem-gambling treatment support charity. Updating stakeholders, GamCare informed that Sir Ian will be succeeded by Margot Daly, who will lead the charity’s governance directives from June onwards. Daly has served as a GamCare advisor since …

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Playtech joins All-in Diversity Project to strengthen its ‘Sustainable Success’ charter

SBC News Playtech joins All-in Diversity Project to strengthen its ‘Sustainable Success’ charter

The All-in Diversity Project (AiDP) has welcomed Playtech Plc as its latest member, as the FTSE250 technology group commits to participating in the non-profit’s workforce diversity and employment equality and inclusion directives.   The membership follows Playtech launching its ‘Sustainable Success’ – corporate responsibility programme, establishing the tech firm’s CSR l goals in a new decade of complex socio and environmental …

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Kindred launches ‘Bettor Time’ to achieve 0% harmful gambling revenue

SBC News Kindred launches ‘Bettor Time’ to achieve 0% harmful gambling revenue

Kindred has partnered with Zafty Intelligence and Assissa Consultancy Europe to launch its ‘Bettor Time’ app, as part of its wider commitment to generating 0% of revenue from harmful gambling by 2023. The Bettor Time app is designed to assist customers with staying in control of their gambling behaviour by monitoring app usage and alerting users to potentially harmful changes in …

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YouTube cancels Masthead slot for gambling advertisers 

SBC News YouTube cancels Masthead slot for gambling advertisers 

Google has informed that it will no longer accept the promotion of ads related to alcohol, gambling, politics or prescription drugs on the ‘Masthead slot’ of the YouTube video sharing platform. The category restrictions were confirmed by Google in an update of YouTube’s ‘advertiser terms of service’ – with the restrictions being enforced with immediate effect across all operating markets. …

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Flutter forms #TOGETHERFORMISSING partnership with Missing People

SBC News Flutter forms #TOGETHERFORMISSING partnership with Missing People

Flutter Entertainment Plc has partnered with UK charity Missing People, to raise awareness and support the families of nearly 100,000 adults that were reported missing across the country last year. The FTSE100 betting group has announced that its UK facing brands of Paddy Power, Betfair, Sky Bet and PokerStars will promote its #TOGETHERFORMISSING campaign formed with Missing People. #TOGETHERFORMISSING, was …

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Karen Carney MBE fronts #TalkBanStop Euro 2020 campaign  

SBC News Karen Carney MBE fronts #TalkBanStop Euro 2020 campaign  

Ahead of the start of Euro 2020 on Friday 11 June, the safer gambling trio of GamCare, GamBan and GAMSTOP have relaunched their #TalkBanStop campaign. #TalkBanStop was originally launched at the start of the year, with the safer gambling organisations promoting their gambling-harm prevention tools and support services to the general public. The new campaign is fronted by Karen Carney …

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Rank completes Hawkeye customer care monitoring upgrade

SBC News Rank completes Hawkeye customer care monitoring upgrade

Rank Group Plc has deployed its proprietary-built ‘Hawkeye’ real-time safer gambling monitoring system, observing customer engagements across its flagship online properties of Grosvenor Casino and Mecca Bingo. Updating stakeholders, the LSE gambling group completes a key 2021 corporate directive, ‘investing significantly’ to revamp its customer care capacity, allowing its teams to better identify player risks and carry-out interventions were necessary.  …

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Cam Adair joins EPIC as new esports consultant

Cam Adair joins EPIC as new esports consultant

EPIC Risk Management has strengthened its esports expertise by naming Cam Adair as its new Online Gaming and Esports Consultant. In his new role, Adair will help EPIC to expand its work in preventing gambling-related harm across esports and gaming’s intertwined landscape – with a particular focus on the company’s education and professional sports pillars in the UK, Europe and …

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GambleAware opens tender to pilot £1m residential rehab programme

SBC News GambleAware opens tender to pilot £1m residential rehab programme

GambleAware has opened a tender for a pilot project to run a new ‘residential rehabilitation programme’ for gambling disorders, which will form part of the wider National Gambling Treatment Service. As the UK’s principal problem gambling RET charity, GambleAware cites that its new rehabilitation programme will maintain a specific focus on ‘complex and co-morbid presentation amongst service users’. GambleAware requires …

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GamCare to maintain dedicated women’s support programme  

SBC News GamCare to maintain dedicated women’s support programme  

GamCare will continue to host its dedicated online chatroom sessions aimed at women and those who identify as female, irrespective of the UK government continuing to ease national lockdown restrictions.  The treatment support charity launched its dedicated women’s sessions during 2020 as part of its problem-gambling support programme during the COVID-19 pandemic. A dedicated chatroom was established following concerns raised …

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