Player Protection

News on the industry’s social responsibility resources

Jansen doubles down on ‘covert KSA agents’ idea to better monitor online operators

SBC News Jansen doubles down on ‘covert KSA agents’ idea to better monitor online operators

René Jansen, outgoing Chair of the Dutch Gaming Authority Kansspelautoriteit (KSA), has offered insights on some of his most recent work with the regulator. In a blog post, Jansen issued a statement saying that the risks associated with the online gambling market in the Netherlands “are growing”.  According to the Chair, this is evidenced by the growing number of people …

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Storting guarantees DNS blocking powers to Lottstift

SBC News Storting guarantees DNS blocking powers to Lottstift

Lottstift, Norway’s Gambling Authority, has been granted ‘direct powers’ to order DNS and IP blocking of websites infringing on the laws of Norway’s Gambling Act. The mandate was approved by the Storting (Parliament) on March 19, as a majority of MPs backed market protections sought by Lottstift against unlicensed operators. The approval sees Lottstift secure DNS and IP blocking rights …

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SBC Summit Rio: there’s room for all kinds of AI tech developments

SBC News SBC Summit Rio: there's room for all kinds of AI tech developments

Technological developments are a core focus of any organisation amid a constant jockeying for position, with the possibilities offered by artificial intelligence currently capturing much attention. This formed a central focus at the recent SBC Summit Rio, where a quintet of experts delved into how the tech could shape the future of the industry, why such models can improve responsible …

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MGA: Malta MLROs require deeper training on nuanced AML threats  

SBC News MGA: Malta MLROs require deeper training on nuanced AML threats  

The Malta Gaming Authority (MGA) has recognized that, although licensees have a sound understanding of Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT) regulations, there are still significant gaps that need addressing to maintain a risk-based approach to financial threats. This observation stems from the completion of a thematic review of Malta’s remote gambling sector by the MGA …

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Georgia adds 1.5m citizens to PM’s gambling ban

SBC News Georgia adds 1.5m citizens to PM's gambling ban

The Ministry of Finance of Georgia has updated the ‘electronic registry of citizens’ to comply with upcoming changes to the Caucasus nation’s gambling laws. Applied via an executive order from the Prime Minister, Irakli Gharibashvili, from 1 July 2024, the new laws of the ‘Code of Administrative Offences’ will come into force in Georgia, which involves a strict tightening of …

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NHS: Sheffield clinic sees NGSN hit operating milestone

SBC News NHS: Sheffield clinic sees NGSN hit operating milestone

The NHS has reached an operating milestone in the support and development of the National Gambling Support Network (NGSN) by opening its fifteenth clinic in Sheffield. The clinic opened this weekend, expanding dedicated NHS treatment support and recovery services for problem gambling in Yorkshire and the North of England. Amid growing demand for services, the opening of the new clinic …

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LAHC orders Mayor Khan to implement TfL gambling ad ban

SBC News LAHC orders Mayor Khan to implement TfL gambling ad ban

London Mayor, Sadiq Khan, has been urged to fulfill his 2021 manifesto commitment and introduce a ban on all forms of gambling advertisements across the Transport for London (TfL) network. The demand has been made by the London Assembly Health Committee (LAHC), which has highlighted the need for Londoners to understand the severity of the problem gambling issue in the …

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Kindred highlights ‘dynamic sustainability’ in 2023 report

Kindred Group - Nils Andén, Tom Banks

Kindred Group has published its combined Annual and Sustainability Report for the 2023 financial year.  Providing an introduction to the company and its strategy and key value creation drivers, Kindred detailed its focus on expanding its share in locally regulated markets under the leadership of CEO Nils Andén. Emphasising the importance of navigating complex regulations to deliver compelling experiences to …

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Lottoland upgrades customer compliance duties with DoTrust

SBC News Lottoland upgrades customer compliance duties with DoTrust

Compliance specialist, The Department of Trust (DoTrust), has partnered with lotto betting and igaming operator, Lottoland. Through the agreement, the operator aims to improve compliance and enhance customer service with advanced automation in identifying vulnerable customers, with DoTrust selected following a thorough period of due diligence and evaluation. Michael Byrne, COO at DoTrust, said: “Lottoland is a much admired and significant player …

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