Player Protection

News on the industry’s social responsibility resources

GamCare trials Way Forward support group for Women 

SBC News GamCare trials Way Forward support group for Women 

GamCare has announced that it will trial ‘Way Forward’ support groups designed for women impacted by a partner or family member’s gambling harms.  The Way Forward groups will be conducted in a ‘semi-structured’ online environment to provide participants with a safe and confidential space to share their experiences. The online groups will run every Tuesday 11 am-12:30 pm for six …

Read More »

ANJ relaunches gambling self-assessment service ‘Evalujeu’

SBC News ANJ relaunches gambling self-assessment service 'Evalujeu’

l’Autorité Nationale des Jeux (ANJ), France’s unified gambling regulator has relaunched ‘Evalujeu’ an online service that provides the public with self-evaluation tests on problem gambling. Recognised as a ‘vital safety component of France’s gambling network’, Evalujeu has operated since 2015 helping the public evaluate their gambling habits. The website allows users to answer questionnaires related to gambling and provides evaluated …

Read More »

ComeOn places mental health at top of CSR agenda

SBC News ComeOn places mental health at top of CSR agenda

ComeOn Group has placed employee well-being and mental health at the forefront of its new CSR programme ‘ComeOn Cares’ – which has been rolled out across all global departments.    The staff well-being programme has been co-developed in collaboration with the Richmond Foundation, a Malta-based NGO who are expert in mental health support and awareness. Key directives will see ComeOn Cares …

Read More »

GambleAware seeks learning partner to monitor Aftercare Funding Programme

SBC News GambleAware seeks learning partner to monitor Aftercare Funding Programme

GambleAware has submitted an expression of interest (EOI) seeking an evaluation and learning partner to help support the development of its Aftercare Funding Programme.  Part of GambleAware’s wider ‘operational strategy’,  the Aftercare Funding Programme will improve the availability and access to post-care treatment and support for victims of gambling harms. As the commissioning charity of research, education and treatment (RET) …

Read More »

GamCare issues guidance to operators on UKGC ‘hot transfers’

SBC News GamCare issues guidance to operators on UKGC ‘hot transfers’

The UKGC Gambling Commission (UKGC) is set to introduce new requirements for betting operators, having revised its Social Responsibility Code last month. From February 2023, licensees will be required to interact with customers at the “level of problem gambling for their relevant activity”, and seek to better identify consumers at risk of gambling related harm.  Of significance to GamCare, the …

Read More »

All about trust – Charles Cohen on BetBudget breaking down KYC boundaries

SBC News All about trust - Charles Cohen on BetBudget breaking down KYC boundaries

In an ever digitising world, the betting industry is finding itself at a crossroads on KYC, finding a need to balance player protection requirements with a respect for customer privacy. A company which has dived headfirst into this issue is Department of Trust (DoTrust), which recently clinched a brand ambassador deal between its BetBudget tool and champion jockey Harry Skelton, …

Read More »

GamCare nominated for Howard League community prize

SBC News GamCare nominated for Howard League community prize

The Howard League has nominated GamCare for its “Organisation of the Year” prize, recognising the problem gambling treatment support charity’s work to improve the Criminal Justice System (CJS). GamCare who supports the Howard League’s mandate for penal reform, was branded as an organisation that makes a difference for those in the CJS, by providing support and training for CJS families …

Read More »

Svenska Spel funds 50 scholarships for Elite Sports Sweden

SBC News Svenska Spel funds 50 scholarships for Elite Sports Sweden

Svenska Spel has reaffirmed its commitment to young athletes in Sweden after it announced its Elite Sports Scholarship programme for 2022/23. Providing support for those athletes who combine elite sport with their studies, Svenska Spel has announced that 50 competitors will join the scholarship programme for the coming year. Recipients of the scholarship receive SEK 50,000 (£4,020) as well as ‘active support’ from the Elite Sports Support …

Read More »

DoTrust signs Harry Skelton as BetBudget ambassador

SBC News DoTrust signs Harry Skelton as BetBudget ambassador

Harry Skelton has signed a brand ambassador agreement with KYC firm Department of Trust (DoTrust), supporting the group’s BetBudget brand. BetBudget was developed by DoTrust to enable betting operators to carry out financial KYC checks such as income verification, vulnerability reviews and gaining access to bank statement data for enhanced due diligence (EDD). Operators’ requests for information are reviewed and …

Read More »

Spelpaus reaches 80,000 Swedish player self-exclusion 

SBC News Spelpaus reaches 80,000 Swedish player self-exclusion 

Spelinspektionen – Sweden’s national gambling regulator – has notified that the Spelpaus self-exclusion programme has surpassed 80,000 registrations.  Spelpaus was initiated in January 2019 to coincide with the re-launch of Sweden’s online gambling marketplace, ensuring that licensed operators provide self-exclusion to at-risk and vulnerable consumers. Swedish online gambling operators are required to connect their databases with Spelpaus programme which ensures …

Read More »