Player Protection

Spelinspektionen, Sweden’s Gambling Inspectorate, has been ordered by the government to examine the effectiveness of national gambling self-exclusion scheme Spelpaus.se. The command has seen Spelinspektionen launch a ‘dedicated survey’ to secure lived-experience feedback from Spelpaus users. The inspectorate informed: “We turn to those of you who are or have been banned from Spelpaus.se with the question of whether you want …

Following a £7.1m fine and an official warning against two of its UK businesses this morning, Kindred Group has placed confidence in its existing raft of sustainability measures. Issuing a response to the £4.2m and £2.9m penalties issued to 32Red and Platinum Gaming this morning by the UK Gambling Commission (UKGC), the betting group asserts that the failures responsible are …

Minority communities across the UK are facing ‘higher burdens’ of gambling-related harm despite lower overall rates of participation, a GambleAware-commissioned study has revealed. The research – consisting of a survey of 1,220 minority and 1,779 white British respondents by Ipsos UK and ClearView Research and University of Manchester – found that minority groups were much less likely to gamble overall. …

All problem gambling treatment support stakeholders have been called on to back ‘Debt Awareness Week’ by GamCare.  The national campaign that runs across Britain from 20-26 March is led by debt-relief charity StepChange, to highlight the “reality that debt can affect anyone, regardless of their background or circumstances.” GamCare highlighted the importance of Debt Awareness Week, which comes as the …

The Kansspelautoriteit (KSA), the Dutch Gaming Authority, has cautioned operators to treat all young people as low-income individuals as a risk-mitigation measure. A blog post from KSA Chair Rene Jansen came to this conclusion when addressing the authority’s recent extension of its investigation into operator duty of care standards, having identified several differences in the way firms apply the requirements. …

Nine international betting companies with keen interest in the developing Brazilian market have formed a responsible gambling association in anticipation of federal regulation later this year. The Brazilian Institute of Responsible Gaming (IBJR) has been established by bet365, Betsson Group, Betway Group, Entain, Flutter, KTO Group, Netbet Group, Rei do Pitaco and Yolo Group. André Gelfi, Managing Partner Brazil for Betsson …

Kindred has published its combined Annual and Sustainability Report for the 2022 financial year, as it continues to pursue its corporate social responsibility (CSR) targets. Providing an introduction to the group as a company and its long-term strategy and key value creation drivers, the report also includes facts and figures, case studies, as well as ambitions and commitments within its …

The Betting and Gaming Council (BGC) has warned the government to listen to betting consumers who value their free bets and promotions.  The trade body points to a recent YouGov poll it commissioned, which reveals that over 80% of bettors believe gambling companies should be permitted to provide promotions like free bets. YouGov’s survey found that 82% of respondents support …

The Betting and Gaming Council (BGC) has revealed that according to new figures, the number of people using safer gambling tools has ‘rocketed’. Lauding Safer Gambling Week, an analysis of last year’s campaign in October revealed that around 200,000 accounts set deposit limits during the month. This is an increase of 12.5% compared to the same month the previous year. …

The Kansspelautoriteit (KSA), the Dutch Gaming Authority, has revealed the findings so far in its investigation of online gaming firms’ duty of care responsibilities on gambling addiction. Detailing four conclusions so far, the authority stated that – based on the impact of the findings – its investigation will be extended to the second quarter of 2023, as the authority seeks …