Player Protection

Lottstift, the Gambling Authority of Norway, has confirmed that Blå Kors (Blue Cross) will take control of Hjelpelinjen, the country’s Gambling Helpline.  The decision follows Lottstift ending its partnership with the Norwegian health trust, Sykehuset Innlandet, which will cease operating the Gambling Helpline on 31 December 2023. The appointment meets a growing concern by Lottstift on the increased demand of …

GambleAware has identified further regional discrepancies regarding gambling harm across Great Britain, highlighting how Scotland has the least engagement with support services. The charity has released a series of interactive maps in recent weeks designed to break down the experience of gambling harm across Great Britain’s countries of England, Scotland and Wales, which make up three of the four nations …

GamCare has published its annual report and financial statements, signed by the board of trustees of the problem gambling treatment support charity. The 2022/2023 period represents GamCare’s 25th year delivering frontline treatment support services such as its 24/7 National Gambling Helpline, family counselling and youth programmes. Expanding its services, GamCare has taken on the role of system coordinator appointed by …

Brigid Simmonds (OBE), Chair of the Betting and Gaming Council (BGC), has urged the government to guarantee the funding of third sector organisations in its consultation of a mandatory levy on problem gambling harms. Announced yesterday by DCMS, an eight-week consultation has been launched to gather stakeholder insights on the structure, management and oversight of a fixed levy collecting funds …

The New South Wales (NSW) government has planned a series of responsible gambling events and initiatives to mark the state’s Safer Gambling Week, which concludes on 22 October. Backed by a AUD$100m investment, Safer Gambling Week will see 45 events held across NSW including showcases, roundtables, information sessions, workshops and community drop-in events, whilst information stalls will also be set …

Responsible Wagering Australia (RWA) member bookmakers are preparing themselves for NSW GambleAware Week, centred around the theme ‘What’s gambling costing you?’. The trade association and industry standards body, which includes prominent licence holders bet365, Betfair, Entain, Sportsbet, PointsBet and Unibet as members, encouraged ‘all Australians to join in supporting this worthwhile initiative’. However, the RWA also reiterated long-held concerns by …

Monica Shafaq has been appointed CEO of Gordon Moody – a UK-based charity which provides support and treatment to those suffering from severe gambling harm. Following what the company described as an ‘extensive and thorough’ recruitment process conducted by its board of trustees over recent months, Shafaq will take over in January of next year. Bringing around 13 years of …

GambleAware has published new ‘data maps’ indexing problem gambling harms across UK local authorities and parliamentary constituencies, to help the stakeholders of the National Gambling Support Network (NGSN). The maps, produced by PoliMapper, reveal regions with high levels of gambling harm and increased need for support and treatment. The data is based on the Problem Gambling Severity Index (PGSI) to …

Margot Daly, Chair of GamCare has urged MPs to ensure that the funding from the problem gambling’s RET levy is ring fenced in order to guarantee the most effective treatment for victims of gambling harms. Writing in the Commons news source, PoliticsHome.com, Daly emphasized the importance of third sector organisations such as GamCare, which provide first-hand treatment for gambling harms …

BETBY has advanced its corporate social responsibility via a charity fundraiser for Common Ground, a community centre located in Riga, Latvia. The sportsbook supplier held a charity auction for the organisation, with prizes including a speedboat trip with CCO Chris Nikolopoulos and a wine-tasting session with COO Eva Berkova. On a business note, the company also organised a series of …