Player Protection

News on the industry’s social responsibility resources

NHS: Sheffield clinic sees NGSN hit operating milestone

SBC News NHS: Sheffield clinic sees NGSN hit operating milestone

The NHS has reached an operating milestone in the support and development of the National Gambling Support Network (NGSN) by opening its fifteenth clinic in Sheffield. The clinic opened this weekend, expanding dedicated NHS treatment support and recovery services for problem gambling in Yorkshire and the North of England. Amid growing demand for services, the opening of the new clinic …

Read More »

LAHC orders Mayor Khan to implement TfL gambling ad ban

SBC News LAHC orders Mayor Khan to implement TfL gambling ad ban

London Mayor, Sadiq Khan, has been urged to fulfill his 2021 manifesto commitment and introduce a ban on all forms of gambling advertisements across the Transport for London (TfL) network. The demand has been made by the London Assembly Health Committee (LAHC), which has highlighted the need for Londoners to understand the severity of the problem gambling issue in the …

Read More »

Kindred highlights ‘dynamic sustainability’ in 2023 report

Kindred Group - Nils Andén, Tom Banks

Kindred Group has published its combined Annual and Sustainability Report for the 2023 financial year.  Providing an introduction to the company and its strategy and key value creation drivers, Kindred detailed its focus on expanding its share in locally regulated markets under the leadership of CEO Nils Andén. Emphasising the importance of navigating complex regulations to deliver compelling experiences to …

Read More »

Lottoland upgrades customer compliance duties with DoTrust

SBC News Lottoland upgrades customer compliance duties with DoTrust

Compliance specialist, The Department of Trust (DoTrust), has partnered with lotto betting and igaming operator, Lottoland. Through the agreement, the operator aims to improve compliance and enhance customer service with advanced automation in identifying vulnerable customers, with DoTrust selected following a thorough period of due diligence and evaluation. Michael Byrne, COO at DoTrust, said: “Lottoland is a much admired and significant player …

Read More »

UKGC to close ‘business as usual’ consultation on Friday

Sarah Garnder: UKGC consultation conclusions due this summer

The UK Gambling Commission (UKGC) has reminded stakeholders that the consultation on proposed changes to the Licence Conditions and Codes of Practice (LCCP) duties and enforcement policies will close on Friday, 15 March 2024. The UKGC launched the consultation on 15 December 2023, seeking feedback on the transparency of financial penalties and the financial key reporting duties outlined in the …

Read More »

Experts Table: Gambling needs a sanity check on data discipline & business intelligence

SBC News Experts Table: Gambling needs a sanity check on data discipline & business intelligence

Data management and business intelligence have been determined as the vital disciplines for all gambling-related businesses to maximise margins and reduce costs needed to compete in a cutthroat market. Yet, despite AI innovations, gambling’s value-chain has become more convoluted in its data frameworks and processes. Hence incumbents require an intelligent approach beyond data collection, to benefit from a data-driven culture …

Read More »

GGL stands by disputed research of Gambling Survey 2023

SBC News GGL stands by disputed research of Gambling Survey 2023

Glücksspielbehörde (GGL), the Federal Gambling Authority of Germany, has stood by the findings of the Gambling Survey of 2023, emphasising its role in providing a ‘facts-based approach’ to the development of Germany’s Fourth Interstate Market (GlüNeuRStv). The Authority states that it now has the relevant data and insights to make year-on-year assessments of the GlüNeuRStv market since its launch on …

Read More »

Sportingtech supports community initiatives of The Malta Trust Foundation

SBC News Sportingtech supports community initiatives of The Malta Trust Foundation

Sportingtech has announced a charitable partnership with The Malta Trust Foundation (TMTF). With an already-significant footprint in the country, the three-year deal will see the supplier support the ongoing initiatives of TMTF – which was founded by former President of Malta, Marie-Louise Coleiro Preca, in 2015. Colin McDonagh, Chief Sales Officer at Sportingtech, expressed that the group is extremely proud …

Read More »

YGAM & GAMSTOP report that 28% of student gamblers are at risk of harm

SBC News YGAM & GAMSTOP report that 28% of student gamblers are at risk of harm

“Nearly half of British university students who gamble, report doing so beyond their financial means” is the headline finding of the third Annual Student Gambling Survey, commissioned by YGAM and GAMSTOP. Research conducted by a Censuswide survey, polling 2,000 students on UK campuses, revealed a decrease in gambling participation among participants over the last year, from 71% to 60%. Providing …

Read More »

UKGC finalises membership of new Industry Forum

SBC News UKGC finalises membership of new Industry Forum

The UK Gambling Commission (UKGC) has announced the newly appointed members of the ‘Industry Forum’ to provide greater insights and feedback from licensed operators. The initiative was launched by UKGC Chairman Marcus Boyle in September 2023, to establish an Industry Forum providing feedback from licensed operators accommodating new regulatory and compliance demands across their platforms. The Industry Forum is recognised …

Read More »