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Betfair US 2020 – Biden takes pole position but punters side with Trump

Fourth of July celebrations could not hide President Donald Trump’s struggles to retain his administration, as Betfair Politics stated that Joe Biden is now 8/11 favourite to win the upcoming US 2020 Presidential Election (3 November). Tracking a ‘nightmare June’ for Trump, in which his Presidency has been scarred by the social unrest caused by the COVID-19 lockdown and Black …

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ANJ reveals new leadership team for French gambling

France’s newly formed L’Autorité Nationale des Jeux  (ANJ) has announced a number of new appointments to its senior leadership team as it looks to govern a new ‘unified era for French gambling’. Officially launched this June, the ANJ will serve as France’s ‘single regulatory agency’ for gambling, replacing ARJEL and further industry oversight responsibilities of the French Treasury and the …

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The three C’s of digital customer experience within gaming

customer experience

Neel Davda, Head of Gaming Accounts at Bold360, highlights the five key components of customer experience and why his company’s AI-based conversion platform is focused on the three C’s to deliver a friction-free service for its clients.  As the world is forced to become more digitised, how can gaming specifically evolve to offer a better customer experience? One that is …

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Winning Post: A tale of three reports for UK betting

Industry strategic consultancy Regulus Partners gives an overview of last week’s Lords Select Committee report, and how casinos may have found a silver lining amid parliamentary rows over research, prevention and treatment of harmful gambling. UK: Regulation – peer review reveals path to redemption? This week was a tale of three reports for Britain’s gambling industry as in turn the …

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New ADM chief: Italy to keep strictest monitoring on gambling incumbents

Marcello Minenna, the new Director-General of Italy’s Custom and Monopolies Agency (ADM), has issued his first public statement to licensed gambling incumbents. Appointed during national lockdown, Minenna takes charge of the agency governing Italian gambling. In his address, Minenna announced that the ADM would imminently move to form a new taskforce with the Carabinieri (federal police) targeting illegal gambling businesses. …

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BGC: SNP must ease draconian orders or lose 4,500 jobs

The Betting and Gaming Council (BGC) has demanded that the Scottish Government lift ‘draconian restrictions’ that are wrecking the viability of Scottish bookmakers making a business comeback from lockdown. Closed since mid-March, Scotland’s 900 betting shops were allowed to reopen on Monday 29 June. However, Scottish National Party (SNP) ministers applied last-minute requirements demanding betting shops remove chairs and switch …

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GambleAware supports CNWL with prison support service

GambleAware has teamed up with Central and North West London NHS Trust (CNWL) to support those affected by problem gambling within the criminal justice system. The industry charity has provided CNWL with three years of funding worth £1.03m, to extend the work of the CNWL National Problem Gambling Clinic into prisons. Marc Etches, Chief Executive of GambleAware, said: “The new …

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DCMS renews Stephen Cohen tenure as a UKGC commissioner

Oliver Dowden, Secretary of State for Digital, Culture, Media and Sport (DCMS), has approved the re-election of Stephen Cohen as a Commissioner of the UK Gambling Commission (UKGC). This week, DCMS confirmed that Cohen’s tenure as UKGC commissioner would be extended for a further four years until November 2024.  Described as an expert in corporate finance, auditing and governance of …

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GVC report reveals increase in charitable contributions

GVC Holdings has revealed that it has increased its ‘cash and in-kind contributions towards responsible gambling charities’ during 2019. Publishing its 2019-20 CSR Report, the betting group revealed that cash and in-kind contributions to charities increased from £2.51 million in 2018 up to £3.61 million in 2019. The report read: “Having already doubled our investment into research, education and treatment …

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Rank lowers profit guidance as Mecca venues begin reopening 

Rank Group Plc has issued a market update as it begins to reopen its Mecca Bingo venues across England from Saturday 4 July.    Absorbing COVID-19 impacts and costs, Rank stated that its group underlying profits will fall at the lower end of its provided £48-58 million guidance for the year ending 30 June 2020. Despite the closure of its entire …

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