SBC News Voice of the Sports Betting Industry
Betfred governance has confirmed the closure of its Wigan Tote Park call centre, in a move which will effect more than 100 employees, the majority part time workers.
The operator confirmed that it found jobs for seven of the fourteen full time staff affected by the closure. The Warrington based bookmaker will look to close the Wigan call centre by 11 December.
The call centre had been inherited as part of its 2011 £250 million acquisition of former state owned betting operator Tote. In recent years the call centre, had seen a reduction in the volume phone call wagers as Betfred customers moved online.
Betfred CEO John Haddock commented on the closure: “After a very detailed consultation with our staff at our Wigan call centre we have unfortunately, after reviewing all options, had to make the decision to close the operation.
“We have already secured jobs for a number of staff within Betfred and there are others who are considering taking up positions which are available within the company.
“We will continue to offer our full support to all staff who wish to find alternative employment within the Betfred Group or externally. Betfred management and local government agencies have been on site for a number of weeks helping staff with any questions and advice.”
